Last updated 7 September 2026
Provider identification under § 5 DDG — the Digitale-Dienste-Gesetz, which replaced the Telemediengesetz on 14 May 2024 — together with the information required by § 18(2) MStV.
The name, legal form, address and authorised representative of the provider are published here in full. An entry that is still pending registration is shown as pending rather than as an invented value.
Email and the panel ticket system are the contact channels. We do not publish a telephone number we cannot answer; the response targets we do commit to are in the service level agreement.
The register, the register number and the VAT identification number under § 27a UStG are listed here once they have been issued.
The person responsible for editorial content under § 18(2) MStV is named here with a full postal address, as that provision requires.
We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board, § 36 VSBG. The European Commission's online dispute resolution platform ceased operating on 20 July 2025, so no link to it is given here.
Support forwards anything legal to the people who wrote it, and answers in writing.
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