The price on the page is the price on the invoice

If you pay through the online gateway, provisioning is automatic: the moment the transaction clears, the container is built, ports open and the game process starts, with nobody approving a ticket by hand. A card-to-card transfer needs a receipt checked by a person, and that check is the slow step — so the gateway path is always faster. We publish the measured median delivery time on the status page and hold ourselves to that number rather than a marketing one.

The Persian arm takes Iranian bank cards through a Shaparak gateway and card-to-card transfers with a receipt upload; no international card, PayPal or crypto is needed. Iranian gateways cannot store a card or take a recurring debit, so a prepaid wallet is offered as the third method and renewals draw from it. The English arm is a separate checkout with separate payment rails, and the two are never bridged.

If the service never came up, or never worked from the start, the full amount is returned. If you cancel mid-period, the unused part of what you prepaid goes back to your wallet as credit and can be spent on another service. The exact window and the exceptions are set out in the refund policy document, and that document governs — not something said in a ticket.

On a fixed line, Dubai runs roughly 35–65 ms, Istanbul 45–75 ms and Frankfurt 75–110 ms. These are ranges rather than guarantees, and on a mobile ISP you should add another 30–60 ms on top. We publish jitter and packet loss next to the ping figure, because jitter — not mean latency — is what actually ruins a session. The Tehran location is not live yet, and we will not sell it before it is.

Traffic is filtered at the upstream network edge before it reaches your machine, and the filter stays on permanently rather than being switched on once an attack starts. Filter profiles are tuned per game, because a Rust server’s UDP pattern is nothing like a Minecraft server’s and a generic profile drops real players along with the flood. The contracted scrubbing capacity is stated on the network page; a vague large number in a headline usually means there is no protection at all.

Yes. A snapshot is taken automatically every day, and you can take one yourself at any time — which is exactly what you should do before installing a mod or changing versions. Restoring is done from your own panel and does not need a ticket. That said, snapshots live on the same platform, so if a world genuinely matters, pull a copy down over SFTP as well.